Our Story
For more than 40 years Community Futures has successfully helped local entrepreneurs by providing advisory services and financing. Whether you want to start a business or expand your current operation, we have a loan for that! Do you need money to apply new technology to enhance productivity, upgrade your facilities and/or equipment, or an interest in purchasing a business, we are your local experts.
Specializing in loans that meet the needs of small and medium sized enterprises, we offer customized re-payment schedules that work for you and your business. Our goal is to fill your financial gap and maximize your assets or funds so that your entrepreneurial dreams become reality. As developmental lenders, we work collaboratively with banks and credit unions as well as other Community Futures offices in our network to create a financing plan that works for you.
As of June 2025 Community Futures Central Island has lent $54,230,149 to 3,031 local small businesses in our region leveraging $72,683,353 in our communities and creating/maintaining 6,999 jobs.
We are completely focused on the needs of our clients, local businesses, and region’s economy. Located in Nanaimo, we assist entrepreneurs throughout central Vancouver Island from Ladysmith to Bowser, Whiskey Creek to Gabriola and Lasqueti Island and points in between. Community Futures is the only non-profit organization throughout rural BC with a mandate for small business and community economic development.
Jolynn Green
Executive Director
I often draw inspiration from the wisdom of others, and one of my favorite quotes is a lyric by The Beatles: “I get by with a little help from my friends.” This sentiment resonates deeply with me, as I believe the relationships we cultivate are invaluable. They challenge us, keep us accountable, and provide unwavering support.
My career in business development has been both a passion and a purpose. It began in the early 1990s when I served as a Chamber Manager and was first introduced to Community Futures. That initial connection sparked a journey that has become the foundation of my professional life. Over the years, I have had the privilege of helping entrepreneurs and communities thrive, leveraging both my education and my personal experience as a business owner.
Running my own business taught me an essential lesson: entrepreneurship is ultimately about service. Success comes from truly understanding and meeting the needs of your customers. They are, after all, the cornerstone of any business. This philosophy continues to guide me in my work today.
At Community Futures, I bring expertise in change management, systems thinking, and strategic facilitation. Whether it’s navigating complex challenges, leading focus groups, or fostering connections, I take pride in being a problem-solver and a connector. My ability to match people and resources to opportunities is one of my greatest strengths.
Looking ahead, one of my personal aspirations is to retire with good health, financial comfort and explore the world through experiential travel. The combination of great food, exceptional wine, and cultural experiences is, to me, the perfect trifecta.
When it comes to books, I find it difficult to name just one favorite, but The Book of Negroes by Lawrence Hill left a profound impact on me. Its gripping portrayal of resilience and humanity during a pivotal era in history was unforgettable. Another book I deeply value is Difficult Conversations: How to Discuss What Matters Most. This insightful guide has equipped me with tools to navigate challenging discussions with clarity and confidence—an essential skill in both professional and personal spheres.
In everything I do, I am driven by the belief that thoughtful engagement, meaningful relationships, and a commitment to service are the keys to building stronger businesses and communities.
Kelly McBride
Business Development & Credit Officer
Kelly McBride brings over 20 years of experience in leadership across non-profit, public, and private sectors. Known for her ability to build strong relationships and drive impactful initiatives, Kelly is passionate about helping communities and businesses thrive.
As the Business Development and Credit Officer at Community Futures Central Island, Kelly is dedicated to empowering entrepreneurs and fostering economic growth. She helps business owners navigate financing options, evaluate proposals, and turn their ideas into successful ventures. With a focus on collaboration, clarity, and investment, Kelly embodies the core values of Community Futures by turning possibilities into tangible success stories.
Kelly’s career is a testament to her commitment to service and innovation. Previously, as Executive Director of the Central Vancouver Island Multicultural Society, she led a team of over 35 staff members and managed multimillion-dollar budgets, achieving meaningful outcomes for the community. Her expertise in securing federal, provincial, and private funding has created lasting opportunities for underrepresented groups, reflecting her dedication to inclusion and equity.
Beyond her technical skills in human resources, finance, and strategic planning, Kelly’s approach is rooted in empathy and adaptability. She thrives on guiding entrepreneurs through challenges and helping them build resilient businesses. Her work reflects her belief in the power of partnerships, creativity, and persistence to shape stronger communities.
At the heart of Kelly’s professional journey is her passion for supporting local businesses and creating pathways for economic success. Whether she’s helping a small business expand, fostering inclusive opportunities, or forming strategic partnerships, Kelly’s vision remains the same: to see Central Vancouver Island flourish through innovation and collaboration.
Darcy Irwin
Office Administrator
Darcy Irwin is a passionate EDIA (Equity, Diversity, Inclusion, and Accessibility) advocate, consultant, and coach dedicated to empowering individuals and fostering sustainable community development. In his current role as Loan Administrator & Bookkeeper at Community Futures Central Island (CFCI), Darcy combines his expertise in financial management and equity advocacy to support local entrepreneurs in achieving their dreams.
Guided by a strong belief in respect and inclusivity, Darcy ensures that every client interaction embodies the values of empowerment and service. He actively engages with clients to assess their business needs, provide resources, and facilitate access to funding, helping to break down barriers for underrepresented groups. His role also involves overseeing the management of CFCI’s loan portfolio, ensuring seamless financial operations, and maintaining compliance with lending policies—all while keeping the client experience at the forefront.
Darcy’s dedication to authenticity and service stems from a career built on building relationships and creating inclusive spaces. As the founder of Constructing Connection, he has led numerous initiatives to advance equity and accessibility within organizations. His leadership extends beyond his professional work to volunteering on the board of the Nanaimo Pride Society, where he has played a pivotal role in organizing events that celebrate diversity and foster community cohesion.
An advocate for the power of possibility, Darcy is committed to helping entrepreneurs turn challenges into opportunities. His strategic mindset and experience in financial administration and community building enable him to guide clients toward achieving sustainable growth while contributing to the economic vitality of the Central Island region.
In both his professional and personal endeavors, Darcy exemplifies resilience, collaboration, and an unwavering commitment to making a tangible impact. His work at CFCI not only supports entrepreneurial success but also strengthens the connections that drive vibrant, inclusive communities.
Susan Luck
Loans Administrator
Susan Luck brings a wealth of experience and a passion for community empowerment to her role as Loans Administrator at Community Futures Central Island (CFCI). With 22 years of service as a Federal Government Program Officer for Career Placement, she developed extensive expertise in supporting individuals and communities through tailored programs and initiatives. Susan also worked with the Government of British Columbia’s Ministry of Social Development and Poverty Reduction, where she furthered her commitment to fostering growth and opportunity for marginalized populations.
Susan’s career reflects a deep dedication to building pathways to success through education, training, and meaningful employment opportunities. Her collaborative work with organizations like the Binners Project exemplifies her innovative approach to addressing complex challenges and creating inclusive solutions that empower communities to thrive.
Known for her creativity, adaptability, and leadership, Susan excels at navigating complex systems to connect individuals and entrepreneurs to the resources they need. She values collaboration and mentorship, encouraging confidence and leadership in those she supports. Susan’s advice to entrepreneurs, “Be brave,” underscores her belief in resilience and bold action as essential qualities for achieving success.
In her role at CFCI, Susan continues her legacy of empowerment and transformation. By focusing on clarity, partnership, and sustainable investment, she helps entrepreneurs and communities achieve their goals, proving that with the right support and mindset, growth and success are always within reach.
Kerriann Coady
Chair
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Kerriann Coady is the Chief Executive Officer for the Canadian Home Builders’ Association of Vancouver Island. An advocate for the residential building industry and leader in builder education. Demonstrating strength in Government Relations voicing concerns with recommended solutions on Provincial, Municipal and Federal Housing policies that can affect the industry and housing affordability.
In my current role, I project managed the first Nanaimo Community Hospice Dream Home Lottery. It was so rewarding to be able to support such an incredible community organization like Hospice. With Community Futures Central Island, I enjoy seeing the full circle of involvement, from client thru to committee member. It is incredible when you see someone who has received a service from the organization that enabled them to go confidently into business and then come and give back to that organization.
When it comes to business, your team is paramount and this extends to your personal support network as well. A strong team is critical. Focus on value first, and always be ready to learn. One of my favorite quotes; “Perseverance – It’s never crowded on the extra mile”.
Favourite books: Think Like A Monk – Jay Shetty
Sandy Herle
Director
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Sandy Herle is a dedicated entrepreneur and community leader, best known as the owner of Close To You in Parksville, which she founded in 1991. She also served as the Mayor of Parksville, where she gained valuable experience in listening, collaboration, and making decisions that balance the needs of both present and future generations.
With decades of experience managing business growth and finances, Sandy understands when to proceed with caution and when to take bold steps forward. She is passionate about supporting women as equal and significant contributors to business and leadership.
Over the years, Sandy has held leadership roles with the BC Chamber of Commerce, Parksville Chamber, Parksville Downtown Business Association, and Parksville Qualicum Beach Tourism Board. Her business has earned multiple awards, including Small Business of the Year and Retail Business of the Year.
Her personal motto reflects her favorite quote by Grandma Moses: “Life is what we make it, always has been, always will be.”
Jennifer Fowler
Director
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Jennifer Fowler is the Executive Director for the Clay Tree Society. Her most interesting occupations are being a mother to a 16 year old daughter and working in Malawi, in Southern Africa, as a Communications Specialist.
When we asked her “What she has learned over the years of being in business?” She responded “It first starts with passion, but continuous learning and a network/community to support and learn from is key to success.” A quote that resonates with her is “I would rather die of passion than of boredom by Vincent van Gogh.” One piece of advice she would offer to business people: Never underestimate the importance of consistent/ongoing communications with clients.
What major expertise does she bring to the CF Board of Directors? Her background is in Communications, but she has worked in the area of diversity and inclusion for several years. She also has a business management certificate from the University of Alberta.
What is her favourite Community Futures moment? Community Futures Port Alberni was one of my first jobs out of university (many years ago) working with youth in encouraging them to think about entrepreneurship. It feels great to be a part of the Community Futures community again.
What is her Favourite Book? A Fine Balance by Rohinton Mistry. What is a major life passion and one life goal that she still has to complete? To finish an Ironman
Jennifer has a Masters in Intercultural and International Communications. She has been an Executive Director for non-profits and in Executive Leadership roles for government for the past several years. Some think that these are not operated in the same way as the private sector, but if we do not operate with true business sense/ expertise, we are not being stewards of public resources and funds.
Bridget Warner
Director
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Bridget Warner is a Management Consultant with Sharpline Management Inc.
Her most interesting occupation is at her current position as a Management Consultant. She has worked with numerous organizations since 2008, allowing her to engage with interesting people, learn about different industries and sectors, tackle complex problems, and contribute to important causes.
One piece of advice she has for business people is to cultivate your curiosity. Asking questions can improve business performance, increase customer engagement, and reveal solutions and opportunities. As Einstein said, “The important thing is not to stop questioning. Curiosity has its own reason for existing.”
What has she learned over the years about being in business? Relationships are critical. Establishing good relationships leads to better outcomes and makes work more enjoyable for everyone.
What is her Favourite book? As a curious person, it is hard to choose one favourite book. Essentialism by Greg McKeown challenges the assumption that we can have and do it all and introduces the discipline of pursuing less. This mindset helps us to do the right things at the right time.
What is her major life passion and one life goal? I am passionate about supporting local businesses and the dedicated individuals who operate them. Vancouver Island is an incredible place to live and contributing to my community is important to me. Being a CF Board Member is an excellent match with my values and passion.
What major expertise do you bring to the CF Board of Directors? Data Strategy, Business Intelligence and Data Analysis. Bridget also has an MBA in Executive Management with a specialization in Management Consulting, Royal Roads University, September 2012.
Steve Atkinson
Director
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Steve is the Managing Director of Taste of BC Aquafarms a former client of Community Futures Central Vancouver Island. As founder of Taste of BC Aquafarms, along with his wife Janet, Steve has been a leader in the development of Land Based Salmon Farming. Last year Taste of BC merged with Blue Star Foods and together were listed on the NASDAQ. Prior to this Steve has had a broad range of experience. He is an ordained minister and a serial entrepreneur. Both as a minister in the not-for-profit sector and in the private sector, Steve has led and served on several boards, owned and operated several ventures, developed land and contracted construction from single family homes, multi family housing projects to church buildings.
Steve is excited to lend his experience to new entrepreneurs as part of the Board of Community Futures Central Vancouver Island. He has experienced the help and unique role that Community Futures has to offer and looks forward to adding to the team to continue the long legacy CF has in the Central Island.
Hollie Quiring
Director
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Hollie Quiring is the Business Relationship Manager at Coastal Community Credit Union. She assists small and large businesses with obtaining commercial financing and has worked in the Financial Industry for over 16 years. Her expertise crosses from the personal side of banking and financial planning to commercial lending and therefor brings a well-rounded perspective to the Board. Her most interesting occupation was when she worked on cruise ships for over 5 years. It was where she met her husband! Her favorite book is Becoming by Michelle Obama.
The main things she has learnt about small business owners is:
- Adaptability is crucial: The business landscape is constantly evolving, so the ability to adapt to changes in technology, market trends, and customer preferences is essential for long-term success.
- Customer focus: Understanding and meeting customer needs is at the heart of any successful business. Providing value to your customers is a surefire way to build loyalty and grow your business.
- Persistence and resilience: Business often involves facing challenges, setbacks, and failures. Being persistent and resilient in the face of adversity is a valuable trait for entrepreneurs.
- Planning and strategy: A well-thought-out business plan and strategy are essential for guiding your business’s growth and success. Setting clear goals and regularly reviewing and adjusting your plans is crucial.
- Networking and relationships: Building strong relationships with customers, partners, and other business professionals can open doors and lead to valuable opportunities.
- Financial management: Effective financial management, including budgeting, cash flow management, and financial forecasting, is critical for the sustainability and growth of a business.
- Continuous learning: Staying informed about industry trends and acquiring new skills and knowledge is important for staying competitive.
- Innovation and creativity: Businesses that innovate and think creatively are often the ones that stand out and succeed in crowded markets.
- Leadership and team building: Effective leadership and team management are key factors in building a motivated and productive workforce.
- One valuable piece of advice for business owners is to prioritize your customers. Your customers are the lifeblood of your business, and their satisfaction and loyalty are essential for your success.
- “Small businesses are the backbone of our economy, the cornerstones of our communities, and the heartbeat of our cities.” — Janet Reno.
Her favorite moment with Community Futures Central Island was the planning that we did last year at our AGM. The energy in that round was incredible! To feel apart of something so special, an entity that is making a big difference in our community. It was a special moment for me. Hollie is excited to grow her knowledge around non-profits, and this is the main reason that she was eager to join Community Futures!
If you are a current or retired business owner, professional or entrepreneur that is interested in a position on the Board of Directors and currently resides in Central Vancouver Island, please introduce yourself in an email.
Our board recruitment process is as follows:
- Our membership and recruitment committee implements and oversees board recruitment.
- The board shall, on at least an annual basis, or when there is a vacancy, review its composition and determine if recruitment is necessary.
- When it is determined that recruitment is necessary, the committee shall advertise the opportunity.
- The committee shall review all applications received and meet with all suitable candidates.
- After interviewing the suitable candidates, the committee shall bring new member appointment recommendations to the Board and if approved, the candidates will be appointed.
PERFORMANCE INDICATORS
Redress/Privacy Policy
All loans and credit products must be based on a genuine assessment of the borrower’s needs, the suitability of the product to meet those needs, and demonstrated capacity to meet the repayments. If an applicant feels they have been wronged or mistreated, they may follow a redress mechanism that begins by informally complaining to the Executive Director.